Help? Instantly. Anytime.

MINI Roadside Assistance Program.

MINI ROADSIDE ASSISTANCE:

There for you wherever you need us.

Nothing beats driving down a great stretch of road in your MINI for peace of mind and adventure. But occasionally, something unforeseen might occur. At MINI, we believe that the perfect experience goes hand in hand with worry free driving. And that’s where our MINI Roadside Assistance service comes in.

We designed it to give you comprehensive support and complete confidence. Whether breakdown or accident, one single call to one number is all it takes. You can rely on our specialists to solve the problem swiftly and reliably and enable you to continue your journey. So you can drive your MINI secure in the knowledge that help is just a phone call away – 24 hours a day, every day.

MINI owner calling MINI Breakdown Assistance.

YOU CALL. WE TAKE CARE OF EVERYTHING.

Call +65 6377 0085

In the event of a breakdown, one call is all it takes. And our MINI Breakdown Assistance ensures that you and your MINI get back on the road as quickly as possible.

  • Problem solved by our experts on the phone.

  • Breakdown assistance provided on the scene by an expert cooperation partner.

  • Contact with and navigation to the nearest Authorised MINI Service Centre.

  • If necessary, we’ll organise a tow-away service for you.

At your side 365 days a year, 24 hours a day.

MINI owner calling MINI Breakdown Assistance.

Breakdown: What to do?

  1. Move your MINI to a safe place.
  2. Secure your MINI – Switch on hazard lights and low beam headlights / place a warning triangle at a safe distance.
  3. Put on a safety vest or high visibility jacket.
  4. Call MINI Roadside Assistance at +65 6377 0085.
  5. Everything else will be taken care of by us so you can relax while we arrange for you to get back on the road.
MINI replacement vehicle service.

BRIEF CALL. FAST SOLUTION.

Call +65 6377 0085

Ready for action at all times: MINI Accident Assistance. One call and you and your MINI are in the best of hands, with the following services:

 

  • Provide assistance to call the police or fire department, if required.
  • Arrange towing service to the nearest Authorised MINI Service Centre.
  • Contact with the nearest Authorised MINI Service Centre.
  • Assist to arrange for a replacement car.*
  • Services after an accident have to be borne by the customer, if not otherwise mentioned.
MINI Accident Assistance.

ACCIDENT: WHAT TO DO?

 

  1. Put on a safety vest or high visibility jacket.
  2. Secure the scene – Switch on hazard lights and low beam headlights / place a warning triangle at a safe distance.
  3. If there are injured people, call 995.
  4. Call MINI Roadside Assistance at +65 6377 0085.
  5. Stay in a safe place at the scene.

 

MAKING SURE YOU STAY MOBILE:

MINI MOBILITY PROGRAM.

Driving your MINI means being able to indulge in driving without any restrictions and enjoy full peace of mind. This applies even if your MINI happens to be out of action due to a breakdown. In this case, we have a comprehensive package of services in place to provide you with professional and expert support. It is your trusty companion for those unforeseen emergency situations – so that there is nothing to prevent you from quickly resuming your trip.

 

  • MINI Mobility Program FAQ
  • Who does the MINI Mobility Program apply to?

    The MINI Mobility Services automatically applies to all new cars for a period of five years from first vehicle registration date.

  • LIFETIME PHONE ASSISTANCE + ORGANISATIONAL SUPPORT.

    Our team of qualified call centre specialists is always available 24 hours a day, 365 days a year, to solve your problems over the phone.

  • On-site Breakdown assistance.

    If our specialists can’t solve your problem over the phone, we’ll arrange our MINI Service Mobile team or a trusted partner to come to your aid. On-site Breakdown Assistance is available from 6am – 11pm, daily.

  • Towing Service.

    If we can’t resolve the damage on site, we’ll bear the towing costs to the nearest Authorised MINI Service Centre.

  • Onward journey by taxi.

    If you have to continue your journey, we will bear the cost of one taxi ride, up to the maximum sum of SGD50.

  • Hotel accommodation.

    If the breakdown happens over 100km away from the place of residence and the period of repair exceeds three (3) days, we will reimburse hotel costs for all passengers for a maximum of four nights in a hotel (category up to five stars).

  • VEHICLE PICK-UP OR REPATRIATION.

    If the breakdown happens over a 100km away from home and if the period of repair exceeds three (3) days, we will bear the cost incurred for a vehicle pick up or repatriation in Singapore or abroad, up to the maximum of SG500 per breakdown (individually or combined with onward travel).

  • Onward Travel.

    If you need to continue your journey or return home before your MINI is ready, we will also cover train or air fares up to the maximum of SG500 per breakdown (individually or combined with vehicle pick up or repatriation).

  • Replacement car.

    While your MINI is recovering, we will offer organisational support for the arrangement of a replacement car#.

¹Cost coverage does not apply to new tyres. Costs for additional services are only covered in the case of the car being equipped with tyres featuring run-flat technology in as far a replacement tyres are not available within 4 hours.

²Availability may vary depending on the region and situation. Terms and conditions of commercial car rental may involve restrictions in terms of travel destinations.

#The availability of a replacement car will vary and is subject to terms and conditions. The cost of the replacement car will be borne by the customer.

 

A PASSION FOR OPTIMUM RESULTS:

MINI SERVICE EXPERTISE.

Whatever the situation, wherever you happen to be, our highly qualified MINI Service Experts will know your MINI inside out. They apply cutting-edge diagnosis equipment and innovative service technologies to your vehicle. As only your authorised MINI Service Partner is able to restore your MINI to its original condition – with MINI Original Parts.    

 

  • MINI Service Expertise FAQ
  • MINI BODY REPAIRS: UNCOMPROMISING SKILLS.
    • Rigorous MINI quality criteria.
    • The highest safety standards.
    • Fast repair work.
  • MINI PAINTWORK REPAIRS. TO MAKE YOUR MINI LOOK AS GOOD AS NEW.
    • Innovative approved MINI Paint.    
    • High-quality original paint finish.
    • Environment-friendly paints and painting methods.
  • MINI ORIGINAL PARTS. THERE’S NO REPLACEMENT FOR AN ORIGINAL.
    • Optimum quality.
    • Perfect fitting accuracy.
    • The highest level of safety.
MINI Roadside Assistance.

MINI Roadside assistance.

WITH YOU ALL THE WAY

Driving your MINI is fun. Unforeseen problems on the road are not. That’s where our comprehensive MINI Roadside Assistance program comes in – to ensure your total peace of mind, around the clock. Whether breakdown or accident, help is just a phone call away. And you can rely on our experts to provide quick, competent assistance to solve the problem and get you and your MINI up and running again. One call and you are soon in the very best of hands.